You simply have to use the version of Windows that comes with the machine (with the bloatware) or use a Window disk (provided by the OEM) and install a fresh version of Windows. It's actually an internal activation that doesn't reach out to Microsoft for confirmation. Generally they allowed a single activation as a backup, however since the invention of SLIC and embedding an activation key within the bios (circa Windows Vista days) - OEM's have used a single "golden" key which will activate only their hardware with Microsoft. The OEM stickers that used to come with an key on them (at least in recent years) were never actually intended to be used for activation. Hey guys - luckychu, I might be able to shed a little light on this situation for you. Let me know if there are other questions. Members, thank you for your informative input. If there was no notification of the process change, I do regret this. If Microsoft doesn't offer to provide a valid key or if the customer's company doesn't have one, staff offered that one can be purchased from Microsoft. If I heard correctly, Microsoft can provide the customer with a valid product key to use.ĥ. If there is none, the customer is advised to contact Microsoft.Ĥ. Staff said if the customer is using the company's image, the company should have a product key for the customer to use. Staff confirmed that the product key in the BIOS is for HP's image.ģ. For this product, the product key no longer appears on a sticker on the computer. Here is a summary of my discussion with HP's support staff:ġ. As I indicated to I would share my discussion as it may be helpful to confusion about a process that worked many times previously and not currently is understandable as the process has changed. Thanks to for responding amazingly promptly for additional information which I used to review his support case and to discuss the issue with one of HP's support specialists.
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